Reference

Privacy Policy for ck22 Bangladesh

We collect account details, payment information through bKash, Nagad and Rocket, and device data to operate your account. This policy explains what we collect, how we use it, and your rights to access or delete your information.

Account securityPayment data handlingContact rightsRetention termsCookie use
ck22 Privacy Policy for ck22 Bangladesh
DATA PRACTICES

How We Handle Your Information

We secure account data with encrypted connections and restrict internal access to staff who need it to operate deposits, withdrawals and support. Cookies track your session so you stay logged in across pages and remember language preferences. You can clear cookies in your browser, though you will need to log in again. We do not share your mobile number or payment history with advertisers or unrelated third parties.

Data Collection

We collect your mobile number, email, device type, and the payment method you select when funding your account. This information lets us verify deposits from bKash, Nagad or Rocket and process withdrawals back to your chosen wallet.

Cookie Use

Our site uses cookies to keep you logged in, remember your language setting, and track which pages you visit so we can improve navigation and load times for mobile users in Bangladesh.

Account Security

We encrypt your login session and payment confirmations. We log each deposit and withdrawal request with a timestamp and device identifier to detect unusual activity and protect your wallet balance from unauthorized access.

Data Retention

We keep your account records while your account is active and for a period after closure to meet operational and legal obligations. You can request deletion by contacting support; we will process it within a reasonable timeframe under applicable law.

POLICY CONTACT

How to Reach Us About Privacy

If you want to request a copy of your data, ask us to delete your account information, or raise a privacy question, contact us through the channels below. We respond to data requests within a reasonable timeframe and confirm the action we took.

Team online

Email Support

Send your privacy request or data access question to our support email. Include your registered mobile number so we can verify your account and process your request securely.

Live Chat

Open the chat window in your account dashboard to speak with our team about privacy settings, data handling, or how to update your contact details on file.

Account Settings

Log in and navigate to account settings to review the information we hold, update your email or mobile number, or request account closure and data deletion from your profile page.

Privacy Questions

We collect your mobile number, email address, and the payment method you use to fund your wallet. When you deposit via bKash, Nagad or Rocket, we receive confirmation that the transaction cleared but not your full wallet PIN or credentials.

Yes. Contact our support team by email or live chat with your registered mobile number, and we will provide a summary of your account information, deposit history, and contact details within a reasonable timeframe under local data protection practices.

We do not sell or share your payment details with advertisers or unrelated third parties. Your payment provider processes the transaction; we receive only confirmation that funds cleared, not your wallet credentials or transaction PIN.

We retain account records for a period after closure to meet operational and legal obligations. The exact retention period depends on the data type and the requirements of the jurisdiction where our operations are registered. You can request deletion by contacting support.

We use cookies to keep you logged in across pages, remember your language preference, and track which sections you visit for site improvement. You can clear cookies in your browser settings, though you will need to log in again after doing so.

Log in to your account, navigate to account settings, and edit your contact details. Save the change and we will update your profile immediately. If you cannot access your account, contact support with your registered mobile number for assistance.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.